FREE OIL CHANGES FOR A YEAR!Customer Testimonials
Miranda Ritchey was very friendly and saw to all our needs while getting our car serviced. She kept us informed and was very helpful.
Having owned Acuras for more than twenty years, In places like Connecticut, and Colorado, Miami Acura is without a doubt the most professional and courteous dealership, they do not push product and they explain everything very clearly. They are very careful to show all options and let the client make the best decision for them without any pressure.
Sherman Cooper did an awesome job helping me with my service appointment! He even went the extra mile to make sure any other service issues with my car was taken care of! The service is always top tier every time! Thank You Sherman!
I have been with this company for several years. I always go with Andrew Risko as my salesman. He is very knowledgeable and pleasant to deal with, hassle free and makes life less stressful when buying a high end car.
Service was prompt and excellent, staff very nice and helpful. Car was returned clean and washed.
Fast and courteous service Hattie answered all my questions and I do appreciate that my car was washed and vacuumed
Service was the best I’ve had in years in and out in under the time I was quoted with a free wash
From the sales to service department, there has always been great care and a refreshing transparency shown. They are open to negotiations to get you closer to your needs. More importantly, they'll help protect your purchase by keeping it going strong with every service after. Although we're stationed here with the Navy and it can feel like we're stopping by this town, every time we come to Orange Park Infiniti it's like we're visiting family. Thank you manager in sales (Aris) and manager in service (Roger) for your support!
Very courteous, patient, concerned, knowledgeable, efficient, excellent customer service, just Awesome, follow up, very satisfied
Hyundai service department was a pleasure to work with. You were met with a smile and ready to assist attitude as soon as I walked through the door. Made getting up early on my day off a lot easier. Would recommend.
I use Volkswagen of Orange Park for all my Service needs. I am satisfied with the Service every time. Thank you Service team and Lou your rock.
I recommend this dealership with the highest remarks and rating. From top to bottom they exude professionalism and the highest standards of service and friendliness.
Exceptional service provided by the staff while I waited for my vehicle. Kept informed of the status of work being performed. Clean vehicle delivered within estimated time and cost.
Always friendly with the customers. A clean dealer ship. Always on time with my appointments.
Robert was great and realistic about timing and didn’t make me feel dumb with a problem I could’ve fix myself. He was funny about it and made me feel at ease.
Excellent service, went above and beyond to help. Would definitely recommend this dealership and Hattie
Great job by Megan and Rusty - as always! Quick and professional! Can’t say enough great things about them!
Our experience in the car buying process at volkswagen of orange park was excellent from start to finish.
Very professional. Best customer service I’ve had in awhile. Joseph cares about his customers and puts their needs as priority one.
They fixed my warranty problem with no hesitation and in a timely manner and was helpful
The service was quick and they kept me informed of what was happening. Everyone was real nice and helpful.
What an amazing car buying experience! Tariq is an expert Sales Associate who assisted us with our 2022 Outlander. He taught us how to operate all the bells and whistles that came with our new vehicle and answered all our questions patiently. He listened to our needs and was able to match us with the SE. He did not try to sell it to us because we wanted an ES model at first. My husband was interested in more features so we asked him about it and he knew to match the one for us. It was refreshing how laid back ...
Recall, oil change, car wash & tire rotation all in an hour and a half. Great!!
Knowledgeable, attentive and fast service. Kept me updated on my cars service. Comfortable waiting area.
Excellent service department resolved my issue and was wonderful in providing a car to use while my car was being fixed. The Best dealership that I can imagine and will continue to return for future sales and service.
I’ve been coming here for seven years now and I’ve never had anything but great service from them.
I was in town for a short time and they were able to get my service and repairs done. I was given a loaner vehicle, while my car was repaired. Megan was very helpful and professional. They took the time to diagnose and correct a cruise control problem that other service departments did not. Overall pleasant experience
My experience at Volkswagen was the best! I've never experienced actually enjoying the process of getting a new lease. Thank you! I wish I could remember the name of the employee who assisted me. He was extremely helpful and had a great personality. I will definitely be back for my next car.
I had an amazing car shopping experience at Miami Acura! Friendly and knowledgeable staff helped me find my dream car! Thank you Miami Acura! Evans
I had an amazing car shopping experience at Miami Acura! Friendly and knowledgeable staff helped me find my dream car! Thank you Miami Acura!
Efficient, friendly, and professional. Zack Wombolt, Hattie Bramlitt and all staff do a great job.
Very smooth and easy process. Everyone was very attentive. Overall great experience. Zach greeted us right away and helped us right along with the process.
Great help with service writers. Problem was taken care of in half the time as I was originally told when I made the appointment via phone. The two ladies assisting were great - very helpful.
Enjoyed the experience with knowledgeable staff that assisted us every step of the way all the way too departure.
Staff is always pleasant, welcoming and helpful. Service department was clearly super-busy but I never felt ignored. Service completed in the estimated time. Was kept informed of the status of my vehicle. Vehicle clean, curtesy washed, and conveniently available upon completion of the work. Very happy and would recommend them.
This was the easiest car purchase I ever made. I got everything I ask for and it took about 3 hours. Thank You so much
Joseph and the rest of the team gave me a great first time car buying experience! They worked hard with my husband and I to get what I wanted.
There was a misunderstanding about the reason for my visit, but it was handled well. Everyone was friendly and willing to listen. Will look forward to working with Megan again!
Nick & Hans were very prompt and took care of my battery issues. I did not have to wait too long. Keep up the good work
Svc advisor Natalee was very pleasant & professional. My car was taken care of expediently & the work done was explained fully. Would bring my VW back to this dealer.
Great customer service team! The car was serviced on time including a complimentary car wash.
Lazaro was outstanding. A very pleasant buying experience and honest information presented. Explanation of all the tech in the RDX was well presented and clear.
I’ve been dealing with this dealer for a lot of years and have bought,I think, six new VWs from them. I wouldn’t have any problem recommending them to people looking to buy a VW.
Service fine, took longer than it should have . Arrived on time for my appointment, car didn’t go in for service until 45 min after speaking with service rep. Rep apologized for delay.
Acura of Orange Park has been the best! Thanks Stephanie!
Hattie solved my problem right away and was very helpful! Thank you so very much!
Great customer service ! Thank you for all of your help
Service Staff is always very polite and professional. Service is completed in a timely fashion.
Best customer service experience I wouldn’t take my car anywhere else Very knowledgeable and professional
I had an excellent experience when I purchased my car. All of the maintenance has been performed at this dealership and has been handled satisfactorily and in a timely manner. The personnel is friendly and efficient.
We have been utilizing the service department at OP Infiniti for years. They are extremely knowledgeable and go above and beyond. They don't up sell you on services not needed just to make a buck. Highly recommend this dealership. Have never had a bad service experience.
Went the extra mile to find exactly what I wanted, new, blue and power lift gate, this is my first luxury car, and I love it and the way I was treated
The team here is incredibly professional and an absolute pleasure to work with! I’ve bought/leases cars from Mercedes, BMW, Audi, Land Rover and more and none compare in customer satisfaction. They are fair and transparent in everything the do. Jack Hanania has set the bar for an awesome car buying experience!
I went to have my car service. I was satisfy with the work they did.I also found that workers there were very king ok
Great customer service.Very fast and friendly.My car had to be towed in from out of Jacksonville.Glenn went above and beyond.Thanks for caring
Great customer service.Very fast and friendly.My car had to be towed in from out of Jacksonville.Glenn went above and beyond.Thanks for caring
They were very helpful during my process of trading in my vehicle. OP mitsubishi dealership has always been my place to go!! They never disappoint with customer service.
Chris Steer was extremely helpful and got my car back to brand new. He was great at communicating throughout the whole process and made sure I knew what to expect. Would highly recommend them!
Salesman Glen was a real pleasure to work with in helping us purchase a new vehicle. Very knowledgeable and easy to work with. Highly recommend!
Max the serviceman is outstanding. Check engine light on and needed diagnose and then repair. 700 miles from home! Max got it done same day and was professional and very kind. Highly recommend.
Polite staff. Appreciate the service report at the end. Waiting area and rest room are clean. Responsive to my questions and concerns. Good convenient location.
Very professional, very thorough, knowledgeable about vehicle, friendly, very prompt
Mark Herrera, Douglas Bennett and the finance director were amazing throughout the deal, from start to finish. Mark is a great addition to VW of Orange Park. They all were attentive and friendly, understood my needs and did their best to meet them. Douglas as always was so helpful and always happy to do so. The service cashier, Mrs. Diane (I think) demonstrated awesome customer service as well. This experience was so pleasant.
I went in for service on an older vehicle and decided to trade up instead. Both the service department and the sales department were fantastic. No pressure and answered all my questions plus gave me a fair price for my trade in. Very satisfied!
Buying for my Mom. She’s older and we didn’t want to spend a lot. Worked with Billy and Dacia. What an awesome experience. I recommend them and the entire dealership. Buying a car is so stressful and with Davis handling it, the experience was pleasurable.
I took my car to have a routine oil change tires rotated and balanced. Also brake pads and rotors replaced. When I chose this dealership it was because I had expectation from my past experience the choice was made. When I went to pick up my car I had a concern. Kevin (Service Director) quickly got my concern resloved. There is no perfect dealership. But the ones that put extra effort in customer service separate them selfs from the Others. Thank You Kevin for not only meeting my expectations but exceeding. Also Thank You Natalie (Service Advisor) for keeping me ...
Awesome experience. Smooth and seamless with VIP treatment. Sunny and Stephan were great to work with and would highly recommend. We love our new SQ7!
Awesome experience. Smooth and seamless with VIP treatment. Sunny and Stephan were great to work with and would highly recommend. We love our new SQ7!
Brandon helped find the right vehicle and provided great customer service. I am satisfied with the friendliness and service at Audi Jacksonville, and will recommend to other customers.
Brandon helped find the right vehicle and provided great customer service. I am satisfied with the friendliness and service at Audi Jacksonville, and will recommend to other customers.
Evan and the team at Audi jax really gave a pleasurable buying experience. The car and financing came in as expected with a timely transaction
Evan and the team at Audi jax really gave a pleasurable buying experience. The car and financing came in as expected with a timely transaction
I bought my first Audi from Audi Jacksonville I had a great experience entire staff was very helpful my salesman Sunny was great I will recommend Audi Jacksonville
I bought my first Audi from Audi Jacksonville I had a great experience entire staff was very helpful my salesman Sunny was great I will recommend Audi Jacksonville
Sunny was very helpful throughout my purchase I had some concerns but they worked with me and made it possible for me to go home with my car
Sunny was very helpful throughout my purchase I had some concerns but they worked with me and made it possible for me to go home with my car
Thanks Chris Davis at Audi Jacksonville for helping me with finding the right vehicle. He stayed persistent and even went across town to bring the vehicle he knew would work for me
Thanks Chris Davis at Audi Jacksonville for helping me with finding the right vehicle. He stayed persistent and even went across town to bring the vehicle he knew would work for me
Chris and Evan were perfect throughout the sales process. All my needs were met and I even had my brand new Audi delivered to my home. When shopping at Audi Jacksonville you WILL BE TAKEN CARE OF !
Chris and Evan were perfect throughout the sales process. All my needs were met and I even had my brand new Audi delivered to my home. When shopping at Audi Jacksonville you WILL BE TAKEN CARE OF !
To Chris and the staff @audi jax I thank you! My new Audi is getting all the compliments and I couldn't be happier. See Chris !
To Chris and the staff @audi jax I thank you! My new Audi is getting all the compliments and I couldn't be happier. See Chris !
Thank you again to Stephan and Ryan Lopez. Audi Jackonville has sold my l;ast three cars. Anyone looking for a use high end vehicle needs to see them.
Alex helped me with my used car inspection and I couldn’t be happier. He was very polite and professional. Will definitely be coming back to him for future services on the car!
Alex helped me with my used car inspection and I couldn’t be happier. He was very polite and professional. Will definitely be coming back to him for future services on the car!
Thank you again to Stephan and Ryan Lopez. Audi Jackonville has sold my l;ast three cars. Anyone looking for a use high end vehicle needs to see them.
I was at my wits end trying to figure out where to take my car. Was told to go see Alex at Audi and didn’t regret it!
I was at my wits end trying to figure out where to take my car. Was told to go see Alex at Audi and didn’t regret it!
Go see Alex at Audi Jacksonville, you won’t regret it. He is by far the best service two they have. He’ll make sure your needs are met.
Go see Alex at Audi Jacksonville, you won’t regret it. He is by far the best service two they have. He’ll make sure your needs are met.
Alex made my experience enjoyable to the point that I look forward to my next time needing service at Audi. If you need your Audi looked at, go to Audi jax.
Alex made my experience enjoyable to the point that I look forward to my next time needing service at Audi. If you need your Audi looked at, go to Audi jax.
Alex was able to get me in and out of the service department within my lunch break and sent me back to work in a loaner that made me want to buy a new car!
Alex was able to get me in and out of the service department within my lunch break and sent me back to work in a loaner that made me want to buy a new car!
Heard a weird noise I couldn’t figure out. Took my car to Audi and Alex made experience phenomenal. I will be returning to him for service in the future.
Heard a weird noise I couldn’t figure out. Took my car to Audi and Alex made experience phenomenal. I will be returning to him for service in the future.
Nina Torres I just wanted to write a quick note to thank you for your honesty, dedication and for going above and beyond while selling me the Audi Q3. I didn’t have plans to buy a new car today, but you offered to help me with an inquiry which resulted in the purchasing of the new car while getting service for my Audi A3. You took the time to drive the new car to my house and you answered all the questions that my wife an I had. Thank so much. We are very happy with the car we ...
Great dealership, Nina was very knowledgeable about all of the products so we never had to wonder what features were on any of the cars, it was about as painless as a car dealership can be.
Nina provided me with excellent customer service and answered all my questions. Was very satisfied with my whole experience and will for sure be coming back.
I had a great experience at Audi Jacksonville, The salesman did a great job explaining everything about the 2020 Q3. This was a great experience
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